These past few weeks have been challenging for everyone, we feel extremely fortunate to be able to welcome our customers back to The Spa.

It goes without saying that the COVID-19 Pandemic has affected many small businesses like ours worldwide. We appreciate your patience as we navigate through this unprecedented time. Our Customer Service team is hard at work answering your emails, voicemails and phone calls and we apologize if your wait is longer than usual.

Our commitment has always been and will continue to be to the health, safety and well-being of our guests, team members and families of both. We have made many adjustments to ensure your health and safety while visiting with us. Below is a list of the changes that have been made to our menu, pricing, policies, facility and variety of subjects relevant to your visit.

Please click on the question below to be taken to the answer. If your question isn’t answered below, please call us and we’ll be more than happy to assist you.
 
 
What date will The Spa Terme Di Aroma open?

What are the new spa hours?

What steps has the spa taken to ensure my safety?

How can I make an appointment?

How do I pay for my service?

Can I use a gift card to pay for my service?

What is the policy for Late Arrivals, Cancellations & No-shows?

Which services are not available at this time?

What will happen to my Wellness Treatment Series of facials purchased prior to March 18th of 2020?

 


We THANK YOU for your loyalty, support and understanding regarding these necessary changes that will allow us to continue providing the highest level of service, safety and pampering in this new environment with new and unique needs.