Appointments & Scheduling
All services are by appointment only. Please call in advance to schedule an appointment. We recommend that guests check in at our reception desk at least 20 minutes before scheduled service(s). As we are located in the historic area, we kindly ask that guests allow ample time for travel and parking.
With any late arrivals, spa service(s) will finish at the scheduled time, while the normal service fee remains unchanged. For some treatments, late arrivals may not be able to be accommodated.
Cancellations & No-shows
While we make every effort to accommodate our guests, we do require a minimum of 24 hours in advance if canceling or rescheduling a single-service appointment, and 48 hours before weekend, multiple, and package services. A 20% charge for the service will be applied from a credit card or gift card for a cancellation with less than the required notice time as well as for any no-show appointments.